Terms of Service

Last updated: December 20, 2024

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Muckard ("we," "us" or "our"), concerning your access to and use of the Muckard platform and automated cryptocurrency trading services.

By accessing or using our services, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these terms, you are expressly prohibited from using the platform and must discontinue use immediately.

Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from accessing our services under applicable laws
  • Comply with all applicable laws and regulations in your jurisdiction

User Accounts

Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Account Security

You agree to:

  • Use a strong, unique password for your account
  • Enable two-factor authentication (2FA) when available
  • Not share your account credentials with anyone
  • Notify us immediately of any security breaches

Trading Services

API Integration

Our platform connects to your cryptocurrency exchange accounts via API keys. You grant us permission to execute trades on your behalf based on the strategies you select. API keys should be configured with trading permissions only - never withdrawal permissions.

Risk Acknowledgment

You acknowledge and agree that:

  • Cryptocurrency trading involves substantial risk of loss
  • Past performance does not guarantee future results
  • You should only trade with funds you can afford to lose
  • Market conditions can change rapidly and unpredictably

Your Capital, Your Control

Your funds remain in your exchange account at all times. We never have custody of your assets. You maintain full control and can disable trading or revoke API access at any time.

Fees and Payments

Use of our platform may be subject to fees, which will be clearly disclosed before you subscribe to any paid services. All fees are non-refundable except as required by law.

Subscription Terms

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel at any time through your account settings.

Prohibited Activities

You may not access or use the platform for any purpose other than that for which we make it available. Prohibited activities include:

Attempting to bypass security measures

Using the platform for illegal activities

Sharing account access with others

Reverse engineering our software

Market manipulation or fraudulent trading

Automated scraping or data mining

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MUCKARD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our liability to you for any damages arising from or related to this agreement will not exceed the amount you have paid us in the twelve (12) months prior to the action giving rise to liability.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

You may terminate your account at any time by discontinuing use of the platform and contacting us to request account closure.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the platform after changes become effective constitutes acceptance of the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@muckard.com

Address: 123 Trading Street, Crypto Valley, CA 94000, United States

Risk Warning

Trading cryptocurrencies carries a high level of risk and may not be suitable for all investors. Before deciding to trade, you should carefully consider your investment objectives, level of experience, and risk appetite. You should not invest money you cannot afford to lose.