Privacy Policy

Last updated: December 20, 2024

Introduction

At Muckard, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated cryptocurrency trading platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express an interest in obtaining information about our services
  • Participate in activities on our platform
  • Contact us via email or other communication channels

Trading Data

We collect information related to your trading activities, including but not limited to trading history, portfolio performance, API keys (encrypted), and exchange connection details.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our platform, including device information, browser type, IP address, and usage patterns.

How We Use Your Information

We use the information we collect or receive to:

Provide Services

Execute trades and manage your automated trading strategies

Improve Platform

Analyze usage patterns to enhance user experience

Send Communications

Notify you about important updates and changes

Ensure Security

Protect against fraud and unauthorized access

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Bank-level encryption (AES-256) for all sensitive data
  • API keys are encrypted and never stored in plain text
  • Regular security audits and penetration testing
  • Two-factor authentication (2FA) for account access
  • Secure data centers with 24/7 monitoring

Your Privacy Rights

Access Your Data

You have the right to request copies of your personal data

Correct Your Data

You can request correction of inaccurate or incomplete information

Delete Your Data

You can request deletion of your personal information

Opt-Out

You can opt-out of marketing communications at any time

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cryptocurrency exchanges (via API connections)
  • Payment processors
  • Analytics providers
  • Cloud hosting services

We ensure all third parties agree to keep your information secure and confidential.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@muckard.com

Address: 123 Trading Street, Crypto Valley, CA 94000, United States

Important Notice

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.